Terms of service

Terms of Service

Welcome to ShadowStitch. By accessing or purchasing from our website, you agree to the following Terms of Service.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or region, or that you have permission from a parent or guardian to use this website.

You may not use our products, website, images, branding, or content for any illegal or unauthorized purpose. You may not copy, reproduce, resell, or misuse any ShadowStitch designs, logos, product images, written content, or branding without written permission.

Products and Availability

ShadowStitch products are made to order. Product availability, pricing, colors, sizing, and designs may change at any time without notice.

We make every effort to display product colors and details accurately, but we cannot guarantee that your device screen will show colors exactly as they appear in person.

We reserve the right to limit, refuse, or cancel orders at our discretion, including orders that appear fraudulent, incorrect, or placed with inaccurate information.

Pricing and Payments

All prices are listed in U.S. dollars unless otherwise stated. Prices may change at any time without notice.

Payment must be completed at checkout before an order is processed. By placing an order, you agree that all billing and shipping information provided is accurate and complete.

Order Fulfillment

Because our products are made to order, fulfillment begins after your purchase is placed. Production and shipping times are estimates and may vary due to order volume, carrier delays, holidays, weather, or other circumstances outside of our control.

Shipping

Shipping times and costs may vary depending on your location, the products ordered, and the shipping method available at checkout.

Customers are responsible for providing a complete and accurate shipping address. If an order is returned due to an incorrect, incomplete, or undeliverable address, the customer may be responsible for reshipping costs.

Returns and Refunds

Because ShadowStitch items are made to order, we do not accept returns, exchanges, or cancellations for buyer’s remorse, incorrect size selection, wrong color selection, or change of mind.

If your item arrives damaged, defective, misprinted, or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the issue. If approved, we will work to provide a replacement, reprint, or refund depending on the situation.

Please review our Return & Refund Policy for more details.

Intellectual Property

All ShadowStitch logos, designs, graphics, images, product names, descriptions, website content, and branding are owned by ShadowStitch or used with permission. You may not copy, reproduce, distribute, modify, or use our content without written permission.

Third-Party Services

Our store may use third-party services for payment processing, order fulfillment, shipping, analytics, marketing, and website functionality. These third-party services may have their own terms and privacy policies.

We are not responsible for delays, errors, or issues caused by third-party providers, payment processors, shipping carriers, or fulfillment partners.

Accuracy of Information

We do our best to keep product details, pricing, availability, and website information accurate. However, mistakes may occur. We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate.

Limitation of Liability

ShadowStitch is not responsible for any direct, indirect, incidental, or consequential damages that may result from using our website, purchasing our products, or experiencing delays or issues outside of our control.

Changes to These Terms

We may update these Terms of Service at any time. Changes will be posted on this page, and continued use of our website means you accept the updated terms.

Contact Information

For questions about these Terms of Service, contact us at:

javier@digitalpathventuresllc.com